Business Process Outsourcing in india

BPO Courses in india

Business Process Outsourcing (BPO) is becoming the most sought after career these days especially by youth. This industry not just offers good monetary benefits but also growth. BPO industry provides an opportunity to enjoy life on your own terms. You earn, you spend or you save, all is your wish. This industry provides you a professional environment and prepares you for further hardships. If you want to make your Career in BPO just join one of the BPO Course who will much beneficial for you to get a job. Graduation in any stream will fetch you a job in this field. You should have good communication skills and proficiency in English is required. There are BPO/Call Center training courses provided by various institutions in india. APTECH has launched a course called ACPG in which call center training is provided.

BPO Course contents differ from institute to institute. Some institutes teach British and American accents and some institutes teach chinese and japanese. Voice modulation, industry overview, customer service and a lot many things are taught in these BPO Courses in India. Some of the major institutes in India that conduct short-term courses for the skills required in BPOs are Aptech (with ACPG courses in all major cities of India), Indira Gandhi National Open University (IGNOU), Lason India (Chennai) and Brainware (in all major cities in India), Excellionn (New Delhi).

You can easily choose one of the institutes who offer BPO Courses after 10+2 or after graduation. Else call centers also provide training to their employees to mould them according to their own need. You just need to be a graduate to pursue a career in this field. Some companies also hire those students who are pursuing their graduation or have just passed out of 12th.

Institutes offer BPO Training and Courses in India

There are basically no colleges for this industry, but some institutes provide training for the accent and pronunciation, they are:

Orion CALLTECH, (Kolkata, Delhi, Mumbai, Hyderabad)
Hero mindmine (Centres throughout India)
K10 Technology, Mumbai
APTECH (All over the country)